Shipping Information
What delivery options are available?
United States:
- Standard Delivery: Free on orders above $150. There is a $15 shipping charge for orders under $50 and a $10 shipping charge for orders over $50 and under $150..
Delivered in the contiguous United States within 10-15 business days, primarily serviced by AliExpress Standard Shipping.
- Expedited Delivery: $45.00
Delivered in the United States within 1-2 business days.
Place your order before 3pm (ET) Monday through Thursday, and we will process your order that same day. These orders are usually delivered by the FedEx or UPS.
Please note that certain brands are not eligible for expedited delivery.
Canada and International Delivery:
- International Shipping – Flat-Rate $45.00 no matter how large the order
Due to manufacturer limitations, some products may not be available for international shipment. Shipment limitations will be noted on the product description of applicable products.
International orders may require a customs declaration document. We will be as discreet as possible on your declarations while simultaneously obeying the required laws.
Restrictions:
We are not responsible for any duties, VAT, customs, customs fees, currency exchange fees, brokerage fees, any additional payment card issuer fees, or taxes for orders shipped inside or outside of the United States. Orders will not be shipped until payment is received.
We will do everything in our power to make it right, but ultimately, we are not responsible for lost, stolen, unclaimed, undeliverable, or undelivered packages due to address errors. If an item is marked as delivered to the correct address and you have not received it, then you, the customer, are responsible.
If you are concerned about package security, please be home during delivery, ship to your place of work, request your package be held at the shipment company for manual pick-up, email us to request signature confirmation before you order, or specify a safe location for delivery in your Address Line 2.
We do not ship any packages to schools or facilities primarily designed for people under the age of 18. Your order will be cancelled and refunded if you ship to a location that falls under that description.
How can I change my shipping address?
If you realize you’ve made an address error on your order, please reach out to us ASAP with your address correction and order number. If your order has already shipped, we are unable to change or cancel your order; you may need to reach out to the mail carrier to request a redirected package at your expense.
If you have any questions, please contact our support: [email protected]